Building Consensus – Let Them Be Heard
Hear What Your Employees Have to Say About Safety! In the process of developing safety programs, it is critical that the long view of program development be taken. Managing by consensus is by far one of the most effective tools for developing ground or shop level support for improving safety standards. This process allows all voices to be heard and the information contained in those voices to be acted upon to better the overall result. However, consensus building can be messy. Voices that are loud and insistent can drown out others that might actually contain mission critical information. Coaxing these quiet employees out of the shadows requires skill and considerable patience. It is true that it
